Security & Privacy
How we handle your data
We know you're trusting us with access to your infrastructure. Here's exactly what we do — and don't do — with your credentials and data.
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Credentials
- ✓Credentials are used in-memory only during the diagnostic
- ✓We never write credentials to disk, database, or logs
- ✓We never transmit credentials to third parties
- ✓Credentials are discarded immediately after the diagnostic completes
- ✓We recommend using temporary credentials (STS tokens) with the minimum required permissions
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Data masking before AI analysis
- ✓Resource identifiers (instance IDs, bucket names, account IDs) are replaced with placeholders before AI analysis
- ✓IAM usernames and emails are masked
- ✓IP addresses are replaced with subnet patterns
- ✓The AI model receives anonymized data patterns — never your actual identifiers
- ✓Original identifiers are restored in the report after AI analysis completes
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What we store
- ✓Your account email and authentication info (for login)
- ✓Diagnostic results (the report content) — so you can view history
- ✓Usage counts (for rate limiting on free tier)
- ✓We do NOT store: credentials, raw cloud data, or personal data beyond what's listed above
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Access permissions we request
- ✓AWS: ReadOnlyAccess policy (or equivalent) — no write permissions
- ✓GCP: roles/viewer — no write permissions
- ✓Azure: Reader role — no write permissions
- ✓We never request permissions to create, modify, or delete resources
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Third parties
- ✓OpenAI / Claude API: receives anonymized/masked diagnostic data for AI analysis
- ✓Stripe: handles payment processing — we never see your full card number
- ✓Vercel: hosts our frontend
- ✓We do not sell or share your data with advertisers or data brokers
Questions about security?
Contact us at security@rmms.cloud